Please contact Daptiv support for both options. Please note that if you have any remaining tasks in the production project with actual hours against them, that those hours will be lost. We could provision a database backup onto a test server, sync the tasks to a MS Project file and you could import the tasks into the project on the production server. Keep in mind that with this option, any work done after the rollback point would be lost for the entire enterprise.įor projects deleted before the "workspace delete job" time of 8pm PST (daily) we can recover the project without any data loss. We would need to identify a point in time for the entire Enterprise to be rolled back to. Otherwise, you have two options for recovery: Select the items that you want to recover, select Restore Selected Items, and then select OK. Important: If there is no Recover Deleted Items command on the menu, your account doesn't support recovering an item that's no longer in your Deleted Items folder.
This is only possible if you contact us on the same day that it was deleted and will only work for the entire project, not certain elements from that project. In the Folder menu, select Recover Deleted Items. If you contact Daptiv Support on the same day that a project was deleted, we can have it restored to an archived state. Is there any way to recover a deleted task or project?
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